What is a home care coordinator?

A home care coordinator is your main point of contact at St Louis. They get to know you and your lifestyle preferences and develop your personalised support plan in partnership with you. They’re the person you call when you have any questions or need to make changes to your support plan.

A home care coordinator helps you get the best out of your home care package

Home care packages can be confusing to manage, so a home care coordinator helps you organise your daily and weekly routine so that you are getting the best value out of your home care package.

They will arrange medical and clinical support, healthcare assessments, service coordination and your home care package budget. They help you to access services in the community you may not know about. They will make sure your home care changes as your needs at home change. They coordinate everything from personal care, clinical support, domestic assistance, home maintenance and respite options.

They will ask you questions such as:

  • How are you currently coping at home?
  • What support do you need to feel comfortable at home?
  • What sort of activities do you enjoy?
  • Where do you need help the most?
  • What will make you feel happier with your lifestyle?
  • Is the level of care you have enough? Do we need to request a higher level home care package?

As your needs change, your home care coordinator is there with you, guiding you through the aged care process, every step of the way.

“Every care and support plan is different… it really depends on what the client wants and how we can support them.” St Louis Home Care Coordinator.

Find out more about how a home care coordinator helps you get the best value out of your home care package

St Louis’ home care coordinators have an essential role in ensuring your home care package delivers to your needs to enhance your lifestyle.